GDPR & Confidentiality Statement

At Serenity Mind, your privacy, dignity, and trust are at the heart of everything we do.
We handle all personal information in full accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Any details you share with us — whether during a screening session, wellbeing consultation, or through our online forms — are treated as strictly confidential. Your information is used only for the purposes of providing you with wellbeing guidance, signposting, and administrative support related to your appointment.

We never sell or share your data with third parties for marketing or commercial purposes. Information is only disclosed where required by law or if there is an immediate and serious safeguarding concern indicating risk of harm to yourself or others. In such situations, we will always aim to discuss this with you first whenever possible.

You have the right to access, correct, or request deletion of your personal data at any time. If you would like to exercise these rights or learn more about how your information is handled, please contact us directly.

We are committed to maintaining a safe, private, and respectful space where you can explore your wellbeing with confidence.